Frequently asked questions
What is HerovaAi?
HerovaAi is an AI assistant for small businesses. It answers your customers' questions on WhatsApp in your own words — your prices, your hours, your rules — and keeps a memory of your business so replies stay consistent.
Do my customers need to install anything?
No. Your customers keep using WhatsApp exactly as they do now. There is no new app for them to install and nothing for them to sign up to — that is the point of a self-hosted deployment.
Which channel does it answer on?
WhatsApp. HerovaAi runs against one number and answers the questions your customers send there.
Can I control what it says?
Yes. It answers from the business knowledge you give it — your prices, hours, rules and tone — and a dashboard lets you keep that knowledge in one place and review what was said. It does not invent prices, claims or logos.
How do I start using it?
Open the app from the product page and create an account. You can start free and teach the assistant about your business as you go.
Is the app always online?
The assistant is self-hosted: it runs on the operator's own server, so its live link only responds while that server is running. The product page, this FAQ and the policies are static and always available, so the information about HerovaAi stays reachable either way.
Does this website use cookies or trackers?
No. There are no advertising or analytics trackers on this site, and no third-party scripts. Signing in stores an access token in your browser's own storage so the app can recognise you.
Where can I read the privacy policy and the terms?
The privacy policy and the terms of service sit on this same site.